FAQ

Sizing

How do I figure out my ring size?
We can send you an adjustable ring sizer so you can find the perfect fit! Just fill out the contact form below.

I like a ring in the collection, but it's not available in my ring size. Can you resize it?
Absolutely. It will add about 2-3 weeks to the shipping time, but we can resize all rings. 

The ring is a surprise and I don't know what size to get. What should I do?
If you don't know the ring size of the person you are getting a ring for and want to keep the ring a surprise there are a few things you can do: you can ask family or friends, you can use a ring they already wear (just make sure it is on the finger they will wear the new ring on - ring size differs from finger to finger and from left and right hands), or let us know you need help! 

Shipping

Can I change the shipping address of my order?
Yes. Email us with your order info and let us know what address you would like to ship your order to and we can easily update it. Please note that we cannot change a shipping address once an order has shipped.

Where can I check my order status? 
We are happy to give you updates on your order if you email us with your order number and any questions you might have.

Do I need to sign for delivery?
Yes! We require signature through USPS when we ship your order. We have experienced occasional mail carriers neglecting to ask for signature, however, so if you anticipate your package being left unattended at all we recommend getting in touch with your local USPS office and asking them to hold your package for pickup.